TERMS

General Terms and Conditions

Location: Based in Sweden
Contact: info@askdesign.se

Ordering:
You will receive an order confirmation via email. Please check for errors in the confirmation and contact info@askdesign.se if needed.

Delivery:
The delivery time is 1-3 weeks and depends on the distance to the delivery address. Orders placed on weekends will be shipped the following Monday. Please contact info@askdesign.se for delays in delivery.

Prices:
Prices are listed in SEK and include 25% VAT within the EU. The customer is responsible for import taxes and duties in the specific country. Prices may be adjusted in case of supplier changes, misprints, or inaccuracies.

Right of Withdrawal & Return:
There is a 14-day statutory right of withdrawal and return for customers worldwide. Please contact info@askdesign.se to exercise the right of withdrawal. The customer is responsible for returning the product within 14 days after delivery in good condition, and is responsible for shipping and packaging related to the return. The right of withdrawal does not apply to certain products (e.g., sealed products, custom-made products, completed services, perishable goods, loose newspapers/magazines).

Claims and Complaints:
Inspect products before sending. Contact info@askdesign.se for approval before returning a defective item. Email info@askdesign.se to make a complaint. Refunds for defective products will be provided in accordance with consumer protection legislation. The customer is responsible for return shipping for approved complaints.

Limitation of Liability:
We are not responsible for indirect damages caused by the product. We are not responsible for delays or errors caused by circumstances beyond our control (e.g., labor conflicts, fire, war, authority decisions, supplier delivery). We are not responsible for changes in product characteristics made by suppliers or other factors beyond our control.

We do not take responsibility for the legality of our car parts for the specific vehicle. Installation is done entirely at the customer's own risk, and the customer is responsible for contacting any insurance companies or traffic authorities in their local country or area.

Disclaimer for Information:
We are not responsible for any inaccuracies or deficiencies in product information, including descriptions and prices, that may arise due to errors or changes from suppliers.

Limitation of Liability:
Our liability is limited to the amount paid by the customer for the product. We are not responsible for any indirect or consequential damages.

Force Majeure:
We are not liable for delays or failure to perform due to circumstances beyond our control, such as natural disasters, war, pandemics, or other unforeseen events.

Product Risk:
The customer is responsible for using the product correctly and safely. We are not liable for damages that occur due to improper use.

User Terms:
By using our website, the customer agrees to abide by these terms and not to misuse the services.

Governing Law and Jurisdiction:
These terms are governed by Swedish law, and any disputes shall be resolved in Swedish courts.

Changes to Terms:
We reserve the right to change these terms. Changes will be published on our website and will take effect immediately.